Data Privacy Policy

1.1 The Customer shall comply with the provisions of the Data Protection Act and the Telecommunications Act when handling personal data and take care of necessary technical and organizational measures of data protection of which the Customer is responsible.

1.2 The Customer undertakes – in particular its employees – to comply with the provisions of § 15 of the Austrian Data Protection Act.

1.3 The Customer shall take all reasonable measures to protect the stored data and information against unauthorized access by third parties.

1.4 DefectRadar is not responsible if a third party manages to procure unlawfully access to data and information.

1.5 The Customer may invite other users (eg, its subcontractors) by entering their e-mail address to use the software for a specific project. In such case, the customer will obtain the verifiable consent of the respective user to this use of his personal data in advance.

1.6 DefectRadar processes the following data of the Customer for the purposes listed below and the Customer agrees to the processing explicitly. The Customer can withdraw from this approval at any time.

  • Personal data of Customer: At registering, DefectRadar stores the Customer’s e- mail address and personal password of the client for logging into the secured area of DefectRadar. DefectRadar uses the e-mail address of the Customer further, to convey DefectRadar’s system notifications of use of the services to the Customer (eg notification of the entry of new defects in a project). DefectRadar stores furthermore name, first name, phone number, billing address (street, house number, postcode, city, e-mail address), VAT number and company name of the Customer to provide the service and the billing of DefectRadar based on these Terms and Conditions.
  • The Customer files: By using the services of DefectRadar the Customer can save on specific construction projects blueprints and photos, images, text and audio information about construction defects at the web server of DefectRadar. The saved files are made available to each user respectively Customer who has been enabled for this construction project. The Customer can delete the stored files and data at any time.
  • Log data of the Customer: If the Customer is logged in at DefectRadar with his e- mail address and his personal password, DefectRadar saves log-in time and date. DefectRadar uses this data to detect and correct errors, improve services and Customer requests or complaints.
  • Google Analytics: The website of DefectRadar uses Google Analytics, a web analysis service of the Google Inc. (“Google”). Google Analytics uses so-called Cookies, text files which are stored on your computer and which allows an analysis of the use of the website by you. The information generated by the Cookie about your use of this website (including your IP address) is transferred to a server by Google in the USA and is stored there. Google will use this information to evaluate your use of the website in order to put together a report about the website activities for the website operators and to produce linked services with the website use and the Internet use. In this context, the web and app browsing history can also be stored. Also Google will transfer this information if necessary to third parties, provided that this legally prescribed or as far as third parties process these data on behalf of Google. Google will associate in no circumstances your IP address with the other data which are stored by Google. They can prevent the installation of the Cookies by a suitable setting of your browsers software; we point out to you, nevertheless, to the fact that you cannot use all functions of this website in this case if necessary fully extensively.